Frequently Asked Questions

Find answers to common questions about VTourMaker and creating virtual tours.

Does the virtual tour display correctly on mobile and tablet?
Yes, tours built with VtourMaker are fully responsive and display correctly in the browser on mobile, tablet, and desktop — no separate app required.
Yes, tours built with VtourMaker are fully responsive and display correctly in the browser on mobile, tablet, and desktop — no separate app required.
Does VtourMaker support files from other cameras like Insta360 or Ricoh Theta?
Yes, VtourMaker works with most standard equirectangular panorama formats, so you can upload output directly from popular 360° cameras, including Insta360 and Ricoh Theta, and turn it into a tour.
Yes, VtourMaker works with most standard equirectangular panorama formats, so you can upload output directly from popular 360° cameras, including Insta360 and Ricoh Theta, and turn it into a tour.
Can I edit or add new scenes after publishing a tour?
Yes, you can add new scenes, edit hotspots, or reorder scenes in a published tour at any time — without needing to change the tour's link or republish it from scratch.
Yes, you can add new scenes, edit hotspots, or reorder scenes in a published tour at any time — without needing to change the tour's link or republish it from scratch.
What types of businesses is VtourMaker best suited for?
VtourMaker is particularly well suited for real estate agents, hotels and short-term rentals, universities and schools, museums and galleries, and retail stores or showrooms that want to let customers preview a physical space before visiting in person.
VtourMaker is particularly well suited for real estate agents, hotels and short-term rentals, universities and schools, museums and galleries, and retail stores or showrooms that want to let customers preview a physical space before visiting in person.
What resolution should my 360° photos be for a high-quality virtual tour?
For a professional result, we recommend uploading equirectangular panoramas at a minimum of 4000 x 2000 pixels (4K) to VtourMaker. Lower resolutions can lose sharpness when viewers zoom in or view the tour on larger screens.
For a professional result, we recommend uploading equirectangular panoramas at a minimum of 4000 x 2000 pixels (4K) to VtourMaker. Lower resolutions can lose sharpness when viewers zoom in or view the tour on larger screens.
Can I add hotspots and info labels to a virtual tour?
Yes, in VtourMaker you can add clickable hotspots to any scene that jump to another scene or display information, images, video, and links. This is especially useful for showing product details, property information, or wayfinding in large spaces.
Yes, in VtourMaker you can add clickable hotspots to any scene that jump to another scene or display information, images, video, and links. This is especially useful for showing product details, property information, or wayfinding in large spaces.
Does VtourMaker offer a free trial?
Yes, you can try VtourMaker before committing to a paid plan, so you can test the interface, tour-building speed, and output quality before making a decision. Trial details are available on the sign-up page.
Yes, you can try VtourMaker before committing to a paid plan, so you can test the interface, tour-building speed, and output quality before making a decision. Trial details are available on the sign-up page.
How much does a VtourMaker subscription cost and what plans are available?
VtourMaker offers several subscription plans based on the number of tours, storage space, and branding features included. Check the Pricing page for the latest rates and a full plan comparison, including how to upgrade or cancel your subscription at any time.
VtourMaker offers several subscription plans based on the number of tours, storage space, and branding features included. Check the Pricing page for the latest rates and a full plan comparison, including how to upgrade or cancel your subscription at any time.
Do I need a 360° camera to create a virtual tour?
No, it's not required. Dedicated 360° cameras (like Insta360 or Ricoh Theta) give you higher quality and faster results, but you can also capture decent 360° panoramas using a smartphone panorama app and upload them directly to VtourMaker.
No, it's not required. Dedicated 360° cameras (like Insta360 or Ricoh Theta) give you higher quality and faster results, but you can also capture decent 360° panoramas using a smartphone panorama app and upload them directly to VtourMaker.
What's the difference between VtourMaker and Matterport?
Matterport is built around 3D scanning with a dedicated camera and a storage-based pricing model, while VtourMaker lets you build a tour from standard 360° images — even shot on a smartphone — with a faster setup and no need for expensive equipment. That makes it a better fit for businesses looking for a more affordable, accessible option.
Matterport is built around 3D scanning with a dedicated camera and a storage-based pricing model, while VtourMaker lets you build a tour from standard 360° images — even shot on a smartphone — with a faster setup and no need for expensive equipment. That makes it a better fit for businesses looking for a more affordable, accessible option.
How long does it take to create a virtual tour with VtourMaker?
Once you have your 360° photos, building and publishing a tour in VtourMaker typically takes anywhere from a few minutes to about an hour, depending on the number of scenes and how much customization you add (hotspots, branding, floor plans). That's far faster than traditional desktop tour-building software.
Once you have your 360° photos, building and publishing a tour in VtourMaker typically takes anywhere from a few minutes to about an hour, depending on the number of scenes and how much customization you add (hotspots, branding, floor plans). That's far faster than traditional desktop tour-building software.
What is a 360° virtual tour and how does it work?
A 360° virtual tour is an interactive online experience built from a series of panoramic photos or scans, letting visitors explore a space from every angle without being there in person. In VtourMaker, 360° scenes are linked together, and clickable hotspots let you add information, images, or links at any point in the tour.
A 360° virtual tour is an interactive online experience built from a series of panoramic photos or scans, letting visitors explore a space from every angle without being there in person. In VtourMaker, 360° scenes are linked together, and clickable hotspots let you add information, images, or links at any point in the tour.

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